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Em dezembro de 2016 a NetSol recebeu novamente a certificação da ISO 20000:2011, provando, mais uma vez, que está em conformidade com as normas internacionalmente reconhecidas para IT Service Management.
Foi lançando em 16 de abril de 2014, em SP, o livro "ISO/IEC 20000: Gerenciamento de Serviços de Tecnologia da Informação" de José Maria Fiorino Soula.
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